Improving collections and reducing paperwork for provincial, regional, and local governments.
People want and increasingly expect the same electronic payment options from government offices that they receive from businesses, service providers and even many charities and non-profit organizations. Payroc makes it easy for provincial and municipal governments to accept credit cards and debit cards. The result: higher customer satisfaction, improved collections and record keeping, and less time spent on payment handling by government employees. Payroc’s solutions reduced paper handling and improved record keeping, as well as deliver faster deposit of collected funds.
Service Fee Solution
Intelligent Rate gives eligible businesses and institutions the capability to accept credit card payments paying no cost for the transactions. This is a “revenue-neutral” card acceptance solution which also allows consumers to choose the fee they pay.
Intelligent RateTM
For Government and Education
- Automatically calculate the service fee amount based on card type
- Pass on the actual cost of card acceptance to consumers
- Reduce your institution’s processing costs to zero
Funding Options
Electronic payments offer tremendous benefits for governments, but there is a cost for processing these transactions. Payroc’s convenience and service fee programs offer government entities three different funding options for payment processing— revenue positive, revenue neutral or conventional rates.
• Revenue neutral: The entity pays no processing costs. Those costs will be paid by Payroc, even if they exceed collected fees.
• Conventional rates: Traditional merchant account priced to minimize the expenses associated with processing
Convenience and Service Fees
When allowed by law, convenience and service fees can provide additional revenue for governments, or at least underwrite the processing costs of electronic payments. Our convenience fee programs comply with MasterCard and Visa requirements. Convenience fees can be assessed for fines, bonds and traffic violations, building permits, parking permits, recreation permits and by departments such as justice, health, and utilities. Payroc also supports service fees for electronic payment of local property taxes as well as federal and provincial taxes.
Property Taxes
Payroc’s electronic payment program offers additional convenience for taxpayers and improved collections for county and municipal tax offices. Payroc makes it easy for tax offices to accept credit cards for payment of taxes with:
• No application fees
• No setup fees
• No statement fees
• No processing fee
• No monthly minimums
Whether you are accepting payment over-the-counter or via the Internet, Payroc’s processing solutions integrate with your existing accounting software for seamless posting of electronic transactions.
Data Collection and Reporting
Payroc’s authorization software supports collection of important transaction data. The flexible architecture makes it easy for government entities to collect the information appropriate to their needs. For faster data entry and ease of use, fields can be set up to auto-populate, allowing clerks to choose options from a drop down menu. Individual fields can also be flagged as required, ensuring that you capture all of the information you need. Payroc also provides complete access to your transaction data and powerful, Web-based reporting tools with customized reports.
Single-Source Payment Processing
Payroc’s complete payment processing services can simplify record-keeping and payment administration for busy government offices. With Payroc, you have a single-source solution for electronic payments and check authorizations. You will benefit from unified reporting, simplified integration with your existing accounting software and a single point of contact for questions and support. Plus, more than a decade of experience in providing payment processing and service and convenience fee programs to county and local governments throughout the Canada means that we have a unique understanding of the needs of government entities.